Health & Safety Protocols

The safety and health of our attendees and participants is our number one priority.

We are in close contact with local and state officials and continue to closely monitor and learn from best practices as they are implemented across the event industry to provide the best in class and safest experience possible.  

The following safety and wellness guidelines are current as of May 5, 2021, per guidance offered by the CDC, New York State Department of Health, New York City Department of Health, with advice from the Mayor’s Office of Citywide Event Coordination and Management.  As new information becomes available, we update this page accordingly. 

  • CAPACITIES: All venues will be operating at the event capacity dictated by current City and State guidelines.  Security will be posted on site to manage capacity, and timed entry or event sessions may be utilized to manage flow. 
  • STAFF HEALTH SCREENING: Staff will provide proof and/or attestation of a negative PCR COVID-19 test dated no more than 72 hours prior to arrival on site or alternatively proof of completed COVID-19 vaccination.  Staff health screenings to include symptom/temperature checks, presentation of a cleared health questionnaire, and rapid result viral testing may be utilized as needed/required. Proper use of masks and gloves shall be required, and a strictly enforced, no tolerance, refusal of entry policy for those presenting symptoms or a positive rapid test result. Anyone presenting symptoms on arrival or testing positive will be denied entry.
  • GUEST REGISTRATION: Registration and the arrival experience for  guests at festival venues will involve contactless digital ticket scanning, and no person-to-person material(s) exchange or transfer will be permitted. Registration teams will be wearing facemasks (face shields if also required) and gloves while performing scanning duties. Registration teams will not have contact with any guest’s paper ticket or with the guest’s mobile phone while scanning. Scanners will be sanitized regularly and only be handled by registration team members. Sanitation of scanning equipment shall be done according to CDC Disinfection Guidelines.  
  • GUEST HEALTH SCREENING: Guests will provide proof and/or attestation of a negative PCR COVID-19 test dated no more than 72 hours prior to the event(s) they will be attending or alternatively proof of completed COVID-19 vaccination. Guest health screening will include symptom/temperature checks, presentation of a cleared health questionnaire ™ QR Code, and a strictly-enforced, no-tolerance, refusal of entry policy for those presenting symptoms. Anyone presenting symptoms on arrival will be denied entry.
  • PPE: PPE will be required for all staff and guests. Mask requirements during event operations will comply with official event guidance and best practices, per CDC, State and City guidelines. Strict enforcement of PPE rules and regulations will be implemented by Festival staff, venue staff, event managers and vendor staff. Gloves will be required for all staff and face shields for service staff will be used as needed.  Disposable face masks will be provided by the Festival and anyone arriving with an improper mask shall be required to wear Festival provided mask. If a mask inadvertently becomes wet, a new disposable face mask will be provided immediately.
  • SOCIAL DISTANCING: Social distancing as officially recommended by CDC, State and City guidelines will be enforced and required at all times (at least 6 feet of space between individuals or groups from the same household). Strict social distancing will be strongly encouraged with repetitive official messaging and exampling. On-site staff and security will be roving to continuously message the proper social distancing mandate. Measures will be put into to reduce bi-directional foot traffic using tape or signs with arrows on sidewalks, walking paths, or tight spaces, encouraging one-directional traffic whenever possible.
  • HIGH TOUCH SURFACES: Sanitizing and disinfecting of surfaces, contact points and guest areas shall be ongoing during operational hours. Sanitizing materials and products will be EPA and CDC approved for applicable uses.
  • HAND SANITIZING: Abundant hand sanitizing stations will be located throughout event venues, for both staff and guests, containing a minimum of 60% alcohol content as recommended by the CDC.  Hand washing stations will also be available, including soap, running water and disposable paper towels.
  • SIGNAGE: Event signage and messaging regarding PPE and social distancing will be abundant. Health and safety rules, requirements, proper mask wearing, removal and disposal instructions and hand washing /sanitizing guidelines will be posted in all high-visibility event areas. Directional signage will be also be abundant.  Examples of signage messaging include: 
    • Stay home if you are feeling sick.  
    • Cover your nose and mouth with a face covering.  
    • Properly store and, when necessary, discard PPE.  
    • Adhere to physical distancing instructions.  
    • Report symptoms of or exposure to COVID-19, and how they should do so.   
    • Follow hand hygiene and cleaning and disinfection guidelines.  
    • Follow appropriate respiratory hygiene and cough etiquette.  
    • Refrain from touching or handling exhibits or objects that are assessed as high-risk.
  • COVID GUIDANCE OVERSIGHT:  NYCWFF will have a COVID compliance officer (or officers) on site to ensure compliance to all prescribed guidelines. 
  • SEATING AREAS: Events will have an increased amount of dedicated guest seating areas. Tables and seats in the dedicated seating areas shall adhere to 6’ separation of tables and will be limited to a max of six people per table. Masks may be removed only when eating and drinking.
  • FOOD SERVICE:  
    • Disposables: Single use, sealed disposable utensils, food serving materials, vessels, beverage containers and personal clean up products will be used at walkaround event venues. 
    • Sampling: No shared, family-style, buffet or large format food service displays will be permitted. 
    • Dividers: Acrylic or plexiglass dividers will be installed at walk-around where required, including at host talent activations/stations.
    • Restaurant Dining: All Festival restaurant venues will follow CDCNew York State Department of Health and New York City Department of Health requirements for indoor dining and/or outdoor dining.  This includes but is not limited to reduced capacities, frequent disinfecting of high touch surfaces and restrooms and PPE worn by staff.  Guests will only be seated at tables with members of their own party/household, communal seating will not be allowed.  

TERMS & CONDITIONS: All ticket purchasers shall be required to opt into acknowledging adherence to NYCWFF COVID-19 Guidelines before a ticket purchase is complete. Terms & Conditions and Disclaimer language will be included on all credentials, tickets and on signage displayed at all events.